Privacy Policy

Privacy Policy

LAST UPDATED: 16 September 2025

Summary (TL;DR)

We collect minimal personal information (email for newsletter, contact inquiries) to operate our brand discovery platform. We don’t sell your data, use secure hosting, and comply with Malaysian privacy laws. You can request deletion or corrections anytime by emailing [email protected].

BEFORE USING OUR SITE, PLEASE READ THIS PRIVACY POLICY CAREFULLY.

This Privacy Policy applies to Brandmine and sets out our policy on the collection and use of information on this website. Brandmine is committed to protecting your privacy and has implemented this Privacy Policy to demonstrate our firm commitment to your personal data protection. Brandmine complies with the Malaysian Personal Data Protection Act 2010 (PDPA) and applicable international privacy standards.

There may be links from our site to other websites; note that this Privacy Policy applies only to our site and not to websites of other companies or organizations to which our site may be linked. You must check on any linked sites for the privacy policy that applies to that site. These links to third party websites are provided as a convenience and are for informational purposes only. Brandmine does not endorse, and is not responsible for, these linked websites.

Your use of our site signifies your acknowledgement and consent to our Privacy Policy. If you do not agree to this Privacy Policy, please do not continue to use our site. Your continued use of the site signifies your acceptance of these terms and any changes in effect at the time of use.

COLLECTION OF PERSONAL INFORMATION

Personal Information is information about you that identifies you as an individual, for example, your name, email address, or company information.

We collect information that you voluntarily provide to us through:

  • Contact forms and inquiry submissions
  • Newsletter subscription
  • Feedback and communication with us
  • Information you provide when sharing your brand story or business details

We do not require registration to access our site. We only collect personal information when you voluntarily choose to provide it to us.

HOW DOES BRANDMINE USE INFORMATION GATHERED?

We may use information gathered about you for the following purposes:

  • To respond to your inquiries and provide requested information
  • To send you our newsletter (if you have subscribed)
  • To improve our website content and user experience
  • To analyze usage patterns and site performance
  • To communicate with you about our services
  • To showcase brand stories (only with your explicit permission)

NEWSLETTER AND COMMUNICATIONS

With your explicit consent, we may use your email address to:

  • Send you our newsletter featuring brand stories and insights
  • Notify you of significant platform updates
  • Share relevant industry information

You can unsubscribe from our communications at any time by clicking the unsubscribe link in any email or by contacting us directly.

DISCLOSURE OF INFORMATION

Brandmine will not sell, rent, or disclose personal information to third parties except:

  • With your explicit consent
  • To comply with legal requirements such as court orders or legal processes
  • To protect our rights, property, or safety, or that of our users
  • To service providers who assist us in operating our website (under strict confidentiality agreements)

Any such disclosures may involve the storage or processing of personal information outside of Malaysia and may therefore be subject to different privacy laws.

COOKIES AND TRACKING

Brandmine uses standard web technologies including:

  • Cookies: Small data files to improve site functionality and user experience
  • Analytics: To understand how visitors use our site and improve our services
  • Performance Monitoring: To ensure optimal site performance

You can disable cookies in your browser settings; however, some areas of the site may not function properly if you do so.

DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website is hosted on secure platforms with industry-standard security measures.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

DATA RETENTION

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. We will delete or anonymize your personal information when it is no longer needed.

YOUR RIGHTS

Under Malaysian privacy law and international standards, you have the right to:

  • Access: Request information about what personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete personal data
  • Deletion: Request deletion of your personal data (subject to legal requirements)
  • Withdrawal: Withdraw consent for processing (where processing is based on consent)
  • Portability: Request transfer of your data to another service provider
  • Object: Object to certain types of processing

To exercise these rights, please contact us using the information provided below.

INTERNATIONAL TRANSFERS

As a platform showcasing brands from the Global South, we may transfer personal information across borders. We ensure appropriate safeguards are in place for any international transfers in accordance with applicable privacy laws.

CHILDREN’S PRIVACY

Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us so we can take appropriate action.

POLICY UPDATES

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically for any changes.

ACCEPTANCE OF THIS PRIVACY POLICY

By using this website, you signify your acceptance of our Privacy Policy and agree to the terms and conditions posted on the site.

CONTACT US

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Brandmine Consulting Sdn. Bhd Registration No. 202401005480 (1551330-P)

1F, 25 Lintang Burma 10250 George Town, Penang Malaysia

Email: [email protected]

We will respond to your privacy-related inquiries within 30 days as required by Malaysian law.